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Elevate Your Customer Experience with Local, Live Support
Customer Service
In today's digital age, it's easy to forget the power of human connection. While online chatbots and automated systems can be efficient, they often lack the empathy and problem-solving skills of a real person. That's why we've committed to providing local, live customer service.
Our Personalized Assistance team knows our community and understands your unique needs.
With Real-Time Solutions you get immediate answers to your questions, without the wait.
Stronger Relationships with our customers builds trust and loyalty through genuine interactions.
Connect with us by phone, email, chat, or in-person.
Experience the Difference.
Discover the advantage of local, live customer service. Contact us today to see how we can exceed your expectations.
Looking For
Common Customer Service Requests
Proof Of Delivery
Looking for Proof that your order was delivered?
Wondering who signed for it?
Use our easy self serve "Proof of Delivery" portal to see and download a copy of of the information our delivery drivers collected when they delivered your order.
Water Shell Returns
Do you have empty water cooler shells you need to get pick up? Click here to find out how.
Have A Return?
Contact Customer Service via phone at 800.765.4866 or 315.574.8300.
You may also email Customer Service at customerservice@hummelsop.com.
Or, please feel free to fill out the Return Authorization Request form by following the arrow.
Learn How
Need to Learn more on how to use our website HUMMELSOP.COM
This area of our website is dedicated to information on how to use our website.
We have both documents and video answers of the most common questions we receive about our site. Check back often for new information on how to better utilize this tool.
Need more information
Contact Us
If you have a specific question you would like to ask our team we would be happy to assist. By clicking on the arrow, you will be directed to our online submission form. Once received by our Customer Service team, they will respond to you using one of the identified contacts in the request.
If you are looking for a "Proof of Delivery", you can access our self service portal using the link above.
