Careers at Hummels Office Plus

Hummel's OP Is Hiring!

Hummel's Office Plus is looking for an experienced, detail-oriented Furniture Assembler/Receiver in our Albany Market.

The Furniture Assembler/Receiver will be responsible for unloading, organizing, tagging, and assembling furniture from various suppliers/vendors; as well as placing furniture in their “bins” for delivery, and overseeing the receiving of these items. In addition to excellent reading and problem-solving skills, the selected candidate should have the ability to multitask and a natural eye for detail.

This position will assist the furniture installation team as needed with installations by meeting the team on-site at customer locations, as well as loading trucks with furniture product to be delivered. This position may interact with our customers as needed. The ideal candidate must have reliable transportation & carry minimally a personal automobile insurance policy with $100/$300k limits. Must have minimum set of tools which will be discussed in the interview process. May be asked to email or call customers to schedule deliveries and installations. Other duties as assigned.

Key Responsibilities:

Unload furniture from different vendors and arrange it accordingly when being delivered.
Identify any damaged furniture items and notify manager.
Assemble furniture according to specifications and attachments provided.
Conduct quality checks of all materials and resources to ensure standards are met.
Maintain a clean and organized work environment.
Work with team members to coordinate receiving and assembly process.
Assist furniture installation team as needed with installations by meeting the team on-site at customer locations.
Lifting and moving heavy pieces of furniture on a consistent basis. Must be able to lift and or move up to 50 lbs and occasionally lift and or move more than 100 lbs.

Key Qualifications:

One-year certificate from BOCES or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience preferred.
Excellent problem-solving and reading abilities.
High attention to detail.
Ability to work with others as well as independently.
Ability to interact with customers as needed.
Ability to operate different types of tools used in assembly & read and interpret documents such as plans, safety rules, operating and assembly/installation instructions.
Ability to prioritize multiple tasks and work independently.
High school diploma or equivalent.
Previous experience in assembly and/or receiving.

Department: Albany Furniture Team

Hours: Vary (approximately 25 hours per week; Monday - Friday). Must be flexible with scheduling.

Supervisor: VP - Albany Market

Pay: $16 - $17/hour based on experience

Hummel’s Office Equipment Company, Inc., is an AA/EOE

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Install/Delivery Team – Mohawk, NY

DEPARTMENT

Furniture Warehouse

HOURS

Monday – Friday 7:30am to 4:00pm (may require some overtime)

SUPERVISOR

Furniture Warehouse Manager

DESCRIPTION

Responsible for installing & loading/unloading furniture in or out of truck/van, Consults with warehouse or customer on furniture to be moved; May collect payment for COD order, etc.; assists other departments as needed. May require overnight stays for projects / installations. There is a compensation stipend for overnight installations.

QUALIFICATIONS

Must be able to deal well with the public, as this is a very customer-oriented position.

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Knowledge of panel systems, ability to work with tools and read and interpret documents such as plans, safety rules, operating and maintenance instructions, and procedure manuals. Must be able to lift and or move up to 50 lbs and occasionally lift and or move more than 100 lbs.

Pay: $14.20/hr - $16.00/hr depending on experience.

**Please submit salary requirements with resume**

Hummel’s Office Equipment Company, Inc., is an AA/EOE

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Customer Service Representative

DEPARTMENT

Corporate Office, Mohawk, NY

HOURS

9am - 6pm (Monday – Friday) w/ 1 hour lunch from 1-2pm

SUPERVISOR

Customer Service & Purchasing Manager

DESCRIPTION

Communicates with customers by phone, email, fax and online chat and processes orders for delivery of office supplies and for stock furniture orders. Talks to customers and processes orders for the customer by using DDMS Software program.

All orders are entered into Hummel’s data base using the DDMS software program. They are responsible for checking inventory both on site as well as checking retail stores, direct vendors, and wholesalers for product availability. Subject to and not limited to the following duties, updating customer contracts, preparing quotes for customers, assisting customers with updates to online passwords and providing ETAs for backordered items, assisting sales reps and customers with research on products.

Solicits sale and/or inquiries of new merchandise, supplies/furniture, and equipment, or additional services that Hummel's has to offer. Upsells via phone and or by email sending flyers for various products created by the Hummel’s Marketing team.

Addresses complaints and concerns with customers billing and handles damaged product issues. Processes credits and returns for office supplies and basic office furniture.

Processes custom stamps, nameplates, trophies, signs, ASI and other custom product.

Handles customer complaints and directs them to the appropriate departments. Performs routine filing, clerical, typing, and any other related functions. Works on backorder reports, Edit 6 and other backordered purchase orders for customers.

Uses the following programs, Excel, One Drive, Shared Drive and Microsoft Word and Outlook. Accesses Hummel’s Intranet for Jump track and shared drives.

Handles customer research for Accounting, Accounts Receivable, Sales Reps and Accounts Payable department.

Works with the entire customer service team to make sure all the day’s duties are completed. Such as recurring orders, water sheets and all daily tasks that need to be handled by the end of day.

Contacts the Hummel’s delivery team to see if they are set with paperwork or if they need anything to complete their day.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Candidate must possess excellent communication, organizational & time management skills and proficient in word processing/data entry. This position requires the utmost professionalism; this person must dress in a businesslike manner as well as a professional demeanor. Must be detail oriented, able to make decisions and be flexible. Ability to manage multiple assignments at once. Reliable transportation a must. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay: $14.20/hr - $16.00/hr depending on experience.

**Please submit salary requirements with resume**

Hummel’s Office Equipment Company, Inc., is an AA/EOE

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FT Early Delivery Driver

Hummel's Office Plus is seeking an energetic Delivery Driver to join our team and make sure that our customers receive their orders quickly and efficiently.

As a Delivery Driver, you will play a critical role in our business by delivering our products and services to our valued customers. You will be responsible for loading & unloading merchandise from a company truck, inspecting packages for proper condition for delivery, navigating an established delivery route(s), and maintaining professional communication with customers as well as Hummel’s sales representatives & customer service department. Our drivers collect delivery information on a delivery record called a Driver Manifest, collect money from customers, and record the transaction on a customer receipt, pick up rejected or unsold product, etc., and return product to the office. Assist other departments as needed.

To be successful in this role, the ideal candidate must have excellent time management, customer service, and communication skills. The ideal candidate should also be able to handle short and/or long-distance deliveries in a timely fashion and follow all company safety procedures. All Hummel’s employees operating company vehicles must have a valid, clean driver’s license, DOT physical (and keep current), and adhere to Hummel’s grooming & appearance standards policy as this is a very customer-oriented position.

Qualifications and Skills:

Must possess a valid driver’s license and a clean driving record.
Reliable transportation to and from work.
Ability to work flexible days and hours.
Excellent time management and customer service skills.
Demonstrated safety and navigation skills.
Ability to work on a team or independently.
Ability to regularly lift and move packages up to 50lbs, frequently lift up to 75lbs, and occasionally lift up to 100 lbs.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
One year certificate from college or technical school; three to six months related experience and/or training; or equivalent combination of education and experience.

Department: Supply Warehouse

Hours: Monday – Friday; 4:30am – 1:00pm (and/or until the completion of run) with a 30-minute lunch.

Supervisor: Fleet Manager

Pay: 14.20/hr - $16.50/hr depending on experience.

**Please submit salary requirements with resume**

Hummel’s Office Equipment Company, Inc., is an AA/EOE

APPLY NOW

Finance Manager

DEPARTMENT

Accounting Dept.

HOURS

7:15am – 5:15pm w/a 1 hour lunch from 12pm – 1pm (approximately 45 hours per week depending on workflow)

REPORTS TO

CEO

DESCRIPTION

Hummel's Office Plus has an exciting opportunity for an experienced Finance Manager to join our team. We are looking for a motivated and proactive individual capable of providing high-quality financial management and business advice. In this role, the Finance Manager will be responsible for developing, maintaining, and monitoring financial information.

To be successful in this role, the Finance Manager must have excellent verbal and written communication skills, along with strong organizational and analytical abilities. The ideal candidate will have strong critical thinking skills, demonstrated ability to manage multiple tasks and deadlines, and experience working in a fast-paced corporate environment. Will directly supervise 3 employees.

Must possess attention to detail and accuracy. Establishes customer accounts once verification of references is completed along with necessary tax documentation and sends vendors credit information. Reviews daily accounts payable invoices, verifies invoices against purchase orders to ensure accurate pricing. Sorts and compiles monthly customer statements and summaries. Processes weekly summary billing for customers as well as monitors monthly leases & autobills. Reviews aged accounts receivable on a regular basis for delayed and non-payments and other irregularities and contacts past due accounts.

ADDITIONAL RESPONSIBILITIES

Required to be at work at 6am on the first business day of the month to sort & reconcile monthly statements & summaries with rest of Accounting team. Manages relations with collection agencies and removes bad debt. Investigates and resolves customer queries. Assists in handling Accounting phone calls and requests. Assists A/R when if and when necessary, inputting payments. Notify customers with delinquent accounts. Enters, edits & posts, and reconciles bills for the day if needed. Applies appropriate accounts payable (general ledger) codes to bills. Reviews and modifies the Gross Margin report to ensure proper billing of invoices. Handles responsibilities of employees when needed. Other duties as assigned.

QUALIFICATIONS

Bachelor's Degree in Accounting or a related field and five years of professional accounting experience; OR, Six years of professional accounting experience; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Candidates must have a minimum 2+ years of recent collectionswork experience. A high level of proficiency in Microsoft Office products such as Outlook, Excel, and Word.

Must have knowledge of accounting principles, practices, and procedures as well as computerized accounting systems and applications to include main frame terminals/personal computers, general software applications and keyboard facility. Candidate must have experience in performing detailed and complex numerical computations and reports. Ability to interact professionally with all levels of employees as well as excellent time management skills and a willingness to multitask.

Pay: $1065.00 - $1300.00/weekly salary depending on experience.

**Candidates must submit salary expectations/requirements with resume**

Hummel’s Office Equipment Company, Inc., is an AA/EOE

APPLY NOW

Install/Delivery Team – Furniture Installer (Cortland, NY)

DEPARTMENT

Furniture Warehouse – Cortland

HOURS

Monday – Friday 7:30am to 4:00pm (may require some overtime)

SUPERVISOR

Cortland Retail Store Manager

DESCRIPTION

Responsible for installing & loading/unloading furniture in or out of truck/van, consults with warehouse or customer on furniture to be moved; May collect payment for COD order, etc.; assists other departments as needed. May require overnight stays for projects / installations. There is a compensation stipend for overnight installations. Will act as backup for delivery driver position as needed. May assist customers in retail store as needed.

QUALIFICATIONS

Must have clean drivers’ license and be able to deal well with the public, as this is a very customer-oriented position. Must have DOT Physical and keep current. Must adhere to Hummel’s Office Plus grooming & appearance standards policy.

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Pay: $14.20 - $16.00/hr depending on experience.

**Please submit salary requirements with resume**

Hummel’s Office Equipment Company, Inc., is an AA/EOE

APPLY NOW

Distribution Center Manager

DEPARTMENT

Operations

REPORTS TO

COO

HOURS

6am – 5pm with an hour lunch (and as needed – the time it takes to complete your job – must be flexible)

SUPERVISOR

Distribution Center Manager

DESCRIPTION

Direct receiving, warehousing, and distribution operations by overseeing the receipt, storage, value-added servicing and dispatch of a wide variety of products. Must be able to ensure productivity targets are achieved and all warehouse processes are running smoothly and promptly.

Turns on/off warehouse lights as necessary. Establishes operational procedures for verification of outgoing shipments.

Coordinates all activities in regard to the distribution of product. Takes packages to driver’s runs if necessary. Participates in coordinating the delivery of any bulk orders with Fleet Manager. Replenishes stock levels, if needed. Responsible for issuing call tags for returns from UPS customers. Assists in unloading incoming trucks as needed. Provides materials, equipment and supplies by directing receiving, warehousing and distribution services, supervising staff. Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. Controls inventory levels by conducting physical counts; reconciling with data storage system. Produces reports and statistics regularly. May be required to occasionally cover and/or coordinate coverage of overnight order processor. Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Completes warehouse operational requirements by scheduling and assigning employees, following up on work results. Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintains warehouse staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results. Contributes to team effort by accomplishing related results as needed.

Assists Customer Service Department by:

1. Physically verifying inventory levels against product showing in the system on hand

a. Serves as a backup to Receiving and Inventory Control Clerk

2. Checking status of UPS orders

3. Adjusting current order changes

4. Processes "urgent" customer pick-ups for the corporate facility

5. Delivers adjustment report to bin in the Customer Service Department

In the event Fleet Manager is not in, will verify that no packages are left in the driver runs once they depart. May be required to occasionally cover various delivery routes of short staffed. If there is a discrepancy between the physical counts in the bin compared to the on-hand quantity in DDMS, it needs to be adjusted to the actual physical count in the bin. Accountable for monitoring and making sure Order Processors follow warehouse policy and procedures. On a daily basis reviews and addresses order pulling errors with the Order Processors. Responsible for training Order Processors. Fill orders as needed. Responsible for forklift training as well as making sure all warehouse partners are up to date with their certifications (every two years). Makes a copy of all training sessions and certificates and gives to Human Resources for the personnel & training files. Schedules forklift safety meetings for all warehouse partners that are new or that have not been tested in two years. Gives classes on forklift, including a two-hour video and administers written test and driving test for each unit that person will operate.

Negotiates price on replacement and maintenance equipment. Attends meetings as necessary with Management and Supply Warehouse Personnel. Fills in as a backup for Receiving / Inventory Control Clerk. Ensures that the facility is locked at the end of the day (Door A & Door C). Coordinates with Receiving & Inventory Control Clerk on evaluating bin locations for stock levels. May do local will calls, if needed. Must be completely cross trained in all aspects of overnight order processor and the Receiving & Inventory Control Clerk job duties and responsibilities. Must make sure that there is management coverage in the warehouse at all times as much as possible. Calls the Receptionist with any Order Processor changes for the day before 8:30am. Oversees and maintains overtime...keeping overtime to a minimum, therefore, may require partner/employee to end their work week sooner to avoid overtime. Edits & submits supply warehouse payroll which is to be given to Human Resources each Monday morning by 10am. Distributes checks to Order Processors every Friday morning. Reviews & checks voicemails.

Reviews, Checks & Distributes emails.

A. Print any information the Order Processors and you as the manager needs

B. File in mail folders any emails needed for future reference

C. Responds to emails and deletes emails no longer needed.

Other duties and responsibilities as necessary. Must be fluent with Microsoft Applications and have great communication skills. Bachelor’s degree (BA) from four-year college or university; or two – four years related experience and/or training. Proven work experience as a warehouse manager. Must be able to operate a forklift and/or be certified. Must have a clean and valid driver’s license and DOT physical and keep current.

Pay: $1065.00 - $1250.00/weekly salary depending on experience.

**Please submit salary requirements with resume**

Hummel’s Office Equipment Company, Inc., is an AA/EOE

APPLY NOW

Account Executive (Outside Sales) – Utica & Surrounding Areas

Hummel's Office Plus is looking for an exceptional Account Executive for the Utica & Surrounding Areas to join our team! We are seeking an Account Executive who is passionate about providing excellent customer service, building relationships with clients, and being an integral part of our team. The ideal candidate possesses outstanding interpersonal and organizational skills along with a friendly, professional demeanor.

The Account Executive for this market will be responsible for continually meeting with new prospects to convert the prospect from their current vendor to being a Hummel’s buying customer. You will be working closely with our customers to ensure the most effective strategy for meeting their needs. This position will require minimum sales growth to be met on a quarterly basis.

Account Executives sell products to businesses, industrial establishments, and customers place of business or residence by prospecting each week & maintaining a growing customer base, compile a list of prospective customers for use as sales leads based on information from Hummel’s customer list, networking, business directories and other sources.

Key Responsibilities:

Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers by phone, email, or in-person.
Displays or demonstrates product(s), using samples or catalog, and emphasizes saleable features.
Approach prospects and discuss solutions to meet their business or individual needs.
Quotes prices and prepares and develops sales contracts for orders obtained.
Estimates date of delivery to customer, based on knowledge of companies in-stock items as well as knowing delivery schedules and prepares reports of business transactions.
Develop relationships with existing customers for long-term success.
Manage accounts to ensure customer satisfaction.
Attend business functions as needed representing the company.

Key Qualifications:

Maintains a valid driver’s licenses and carries necessary insurance on own vehicle of a minimum liability limit of at least 100/300/50.
High level of motivation and ability to work independently.
Excellent customer service skills and professionalism.
Must be fluent with Microsoft Applications and have great communication skills.

DEPARTMENT: Commercial Sales

HOURS: Monday – Friday 7am to 6pm (the time it takes to achieve your goals – if goals are not met additional hours will be required).

SUPERVISOR: CEO

Pay: $500.00/week + commission up to $80,000/year. Sales incentives are performance based.

**Please submit salary requirements with resume**

Hummel’s Office Equipment Company, Inc., is an AA/EOE

APPLY NOW