Fleet Manager

DEPARTMENT

Fleet Distribution

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HOURS

Monday – Friday 6:00am – 4:30pm with 1-hour lunch (and as needed – the time it takes to complete your job – must be flexible)

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SUPERVISOR

Distribution Center Manager

 

DESCRIPTION

Directs and coordinates activities of drivers (ambassadors). Makes corrections to supply manifest and sorts in order to ensure better routing. Ensures and checks that no product is left in the drivers (ambassadors) runs after they load their trucks. Plans and directs monthly drivers (ambassadors) meetings, including safety meetings (when needed). Coordinates fleet maintenance and monitors fleet mileage, reviewing fuel receipts, truck rentals, updating truck binder, etc. Reviews, checks & distributes emails to drivers (ambassadors). Assists drivers (ambassadors) with missing product/orders, checking in new customer/first order report and loading trucks when needed. Accountable for monitoring and making sure drivers (ambassadors) follow supply policy and procedures. Manages partners/employees with instruction, direction and evaluations. Rides with driver (ambassador) for evaluation and coaching purposes. Submits and coordinates drivers (ambassadors) payroll which is to be given to Human Resources each Monday morning. Distributes checks to drivers (ambassadors) every Friday morning, etc. Interview potential candidates for driver (ambassador) positions as needed.

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Other duties and responsibilities as necessary.

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QUALIFICATIONS

Must have a clean driver’s license. Must be open to having DOT Physical & keep current. Must follow and adhere to Personal Appearance Policy. Must possess strong organization, interpersonal, and communication skills and be able to make decisions. Must have own reliable transportation as will deliver product to customer if and when necessary. Since Hummel's typically services customers up to 100-mile radius, individual must have general knowledge of geographical area.

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To perform this job successfully, an individual must be proficient in programs such as Microsoft Word, Excel and Outlook.

Associate’s degree (A.A.) or equivalent from two-year College or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.

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**Please submit salary requirements with resume**

 

Hummel’s Office Equipment Company, Inc., is an AA/EOE

Distribution Center Manager

DEPARTMENT

Operations

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REPORTS TO

COO

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HOURS

6am – 5pm with a hour lunch (and as needed – the time it takes to complete your job – must be flexible)

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DESCRIPTION

Direct receiving, warehousing and distribution operations by overseeing the receipt, storage, value-adding servicing and dispatch of a wide variety of products. Must be able to ensure productivity targets are achieved and all warehouse processes are running smoothly and promptly.

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Turns on/off warehouse lights as necessary. Establishes operational procedures for verification of outgoing shipments.

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Coordinates all activities in regards to the distribution of product. Takes packages to driver’s runs if necessary. Participates in coordinating the delivery of any bulk orders with Fleet Manager. Replenishes stock levels, if needed. Responsible for issuing call tags for returns from UPS customers. Assists in unloading incoming trucks as needed. Provides materials, equipment and supplies by directing receiving, warehousing and distribution services; supervising staff. Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. Controls inventory levels by conducting physical counts; reconciling with data storage system. Produces reports and statistics regularly. May be required to occasionally cover and/or coordinate coverage of overnight order processor. Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement. Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Completes warehouse operational requirements by scheduling and assigning employees; following up on work results. Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results. Contributes to team effort by accomplishing related results as needed.

 

Assists Customer Service Department by:

1. Physically verifying inventory levels against product showing in the system on hand

    * Serves as a backup to Receiving and Inventory Control Clerk

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2. Checking status of UPS orders

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3. Adjusting current order changes

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4. Processes "urgent" customer pick-ups for the corporate facility

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5. Delivers adjustment report to bin in the Customer Service Department

 

In the event Fleet Manager is not in, will verify that no packages are left in the driver runs once they depart. May be required to occasionally cover various delivery routes of short staffed. If there is a discrepancy between the physical counts in the bin compared to the on hand quantity in DDMS, it needs to be adjusted to the actual physical count in the bin. Accountable for monitoring and making sure Order Processors follow warehouse policy and procedures. On a daily basis reviews and addresses order pulling errors with the Order Processors. Responsible for training Order Processors. Fill orders as needed. Responsible for forklift training as well as making sure all warehouse partners are up-to-date with their certifications (every two years). Makes a copy of all training sessions and certificates and gives to Human Resources for the personnel & training files. Schedules forklift safety meetings for all warehouse partners that are new or that have not been tested in two years. Gives classes on forklift, including a two hour video and administers written test and driving test for each unit that person will operate.

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Negotiates price on replacement and maintenance equipment. Attends meetings as necessary with Management and Supply Warehouse Personnel. Fills in as a backup for Receiving / Inventory Control Clerk. Ensures that the facility is locked at the end of the day (Door A & Door C). Coordinates with Receiving & Inventory Control Clerk on evaluating bin locations for stock levels. May do local will calls, if needed. Must be completely cross trained in all aspects of overnight order processor and the Receiving & Inventory Control Clerk job duties and responsibilities. Must make sure that there is management coverage in the warehouse at all times as much as possible. Calls the Receptionist with any Order Processor changes for the day before 8:30am. Oversees and maintains overtime...keeping overtime to a minimum, therefore, may require partner/employee to end their work week sooner to avoid overtime. Edits & submits supply warehouse payroll which is to be given to Human Resources each Monday morning by 10am. Distributes checks to Order Processors every Friday morning. Reviews & checks voicemails.

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Reviews, Checks & Distributes emails.

A. Print any information the Order Processors and you as the manager needs

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B. File in mail folders any emails needed for future reference

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C. Responds to emails and deletes emails no longer needed.

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Other duties and responsibilities as necessary. Must be fluent with Microsoft Applications and have great communication skills. Bachelor’s degree (BA) from four-year college or university; or two – four years related experience and/or training. Proven work experience as a warehouse manager. Must be able to operate a forklift and/or be certified. Must have a clean and valid driver’s license and DOT physical and keep current.

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**Please submit salary requirements with resume**

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Hummel’s Office Equipment Company, Inc., is an AA/EOE

Accounting Specialist (AR) - Full Time -specialist

DEPARTMENT

Accounting Department

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HOURS

8am to 5pm (approximately 40 hours per week) w/a one hour lunch from 1pm – 2pm

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SUPERVISOR

Accounting & Credit Manager

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DESCRIPTION

Must be able to work in a team environment as well as independently, making immediate decisions and setting and meeting goals. Computer skills are essential (i.e. word processing/data entry – 50-60 wpm, MS Word, Excel, Outlook). Accounting Computer Knowledge is necessary in order to process payments and credit memos. Candidate must be detail oriented and possess excellent communication and organization skills. Accounts Receivable experience preferred.

 

Handles and responds to all phone calls. Records payments to customers’ accounts and maintains accounts receivable records. Makes adjustments (tax, transfers, finance charges, etc.). Handles special billing requests from certain customers and updates Accounting Manager on past due customer and/or problem customer(s). Assists with monthly and year-end close out procedures and records. On first business day of each month, required to report to work at 6am. Processes and reviews credit card transactions. Enters all credit card deposits daily.

 

Processes, posts and may take daily deposits to bank (must have own daily transportation) of all checks received and records all deposits in checkbook. Must keep checkbook balance accurate and daily and handles all returned checks by the bank. Is responsible for all petty cash transactions. Reviews and files daily Accounts Receivable Batch Report & Daily Invoice Register.

 

Reviews taxable and non-taxable Retail related invoices and ensures that proper forms (tax exempt) are on hand and contacts Retail partners and/or customers for necessary documentation. Analyzes the Daily Sales Tax report and inputs necessary information into Excel spreadsheet. Prepares NYS Sales Tax monthly & quarterly reports.

 

Prepares all store bags for interoffice distribution including sending weekly payroll checks to the Retail Stores and Sales Offices. Receives and signs for store bags & COD’s from truck drivers and secures in locked file.

 

Verifies all pickups done by C/S and files p/u’s daily. Issues credit memos through order entry, applies appropriate restocking charge on past due or special order items, checks on “overdue” pickups as well as faxes copies of invoices and credits as requested.

 

Establish customer accounts once verification of references is completed along with necessary tax documentation.

 

Assists Accounting Manager with daily functions and accepts additional responsibilities as needed. Also may assist accounting department with special projects, as necessary.

 

Serves as a backup to Accounting & Credit Manager, Accounts Payable Clerk and Collections Clerk.

 

Must be able to work in a team environment as well as independently, making immediate decisions and setting and meeting goals.

 

Must have reliable transportation.

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QUALIFICATIONS

High school diploma or (GED); one to three months related experience and/or training; or equivalent combination of education and experience. Computer skills are a must (i.e. word processing/data entry, Microsoft Word, Excel, Outlook). Diplomacy and professionalism are required in dealing with customers especially when discussing finances.

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**Please submit salary requirements with resume**

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Hummel’s Office Equipment Company, Inc., is an AA/EOE

Service Technician

DEPARTMENT

Supply Warehouse

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HOURS

M – F 8:00 a.m. to 5:00 p.m. with 1-hour lunch. Hours could vary due to travel to customer(s) locations. Weekends could be required as needed.

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SUPERVISOR

Fleet Manager

 

DESCRIPTION

The successful candidate will provide best in class service to our customers. This role is responsible for responding to customer service requests and completing repairs on commercial and industrial cleaning equipment such as floor scrubbers, coffee machines, water coolers, etc. in a timely and efficient manner.

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PRIMARY DUTIES & RESPONSIBILITIES:

• Responsible for servicing and repairing industrial and commercial equipment (small motors) including industrial floor machines, pressure washers and vacuums, coffee machines, water coolers, etc.

• Responsible with inventory control of replacement parts and equipment

• Responsible to assist the distribution team with parts inventory and accountability for parts used in the field

• Responsible to complete all scheduled service calls based on service procedures

• Responsible to assist with any Industrial equipment demonstrations/rentals required by sales, other partners/employees, management, or customers

• Responsible and accountable for all paperwork and hours spent on outside or in-house service calls

• Responsible to reduce customer down time through Planned Maintenance Agreement sales

• May be required to perform after hours/weekend emergency Industrial Service repairs

• Other duties as assigned

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QUALIFICATIONS

Must have a clean driver’s license and be able to deal well with the public, as this is a very customer-oriented position. Must adhere to Hummel's Office Plus grooming & appearance standards policy. The employee must regularly lift and/or move up to 50 pounds, frequently lift up to 75 pounds, and occasionally lift up to 100 pounds.

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Minimum of 2 years motor & electrical experience. Good organizational skills and clerical abilities as the successful candidate will be responsible for maintaining a fully stocked parts department. Computer experience and propane or pressure pump experience preferred. Ability to read and interpret documents such, safety rules, operating and maintenance instructions, and procedure manuals.
 

**Please submit salary requirements with resume**

Hummel’s Office Equipment Company, Inc., is an AA/EOE

Furniture Design Sales Specialist

DEPARTMENT

Reports to Corporate Office in Albany, NY.

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HOURS

8:00 a.m. to 5:00 p.m. (M-F with 1 hour lunch)

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SUPERVISOR

VP of Contract Sales

 

DESCRIPTION

Must have excellent communication, organization, and computer skills (CAD – Computer Aided Design Program). This position plans, designs, manages projects and furnishes interior environments of commercial and industrial offices/buildings (working closely with our contract sales team).

 

Confers with customer/client to determine architectural preferences, purpose and function of environment, budget, types of construction, equipment to be installed and other factors which affect planning interior environments. Integrates findings with knowledge of interior design and formulates environmental planning to be practical, esthetic, and conductive to intended purposes such as raising productivity, selling merchandise, or improving lifestyle of occupants. Advises client on interior design factors such as space planning, layout and utilization of furnishings and equipment, color schemes, and color coordination. Renders design ideas in form of presentation boards, drawings, or illustrations, estimates material requirements and costs, and presents design to client for approval. Plans and designs interior environments and any other enclosed spaces, etc. Suggests furniture size, period style, color, fabric and wood that will complement customers office and other furnishings. Discusses quality of fabric and finish, and type and quality of furniture with customer.

 

Prepares sales contract and receives payment or obtains credit authorization. Works in conjunction with the installation team/manager in arranging delivery of merchandise to customer as well as assisting to resolve customer complaints regarding delivery of damaged or incorrect merchandise. Follow up and react to furniture leads supplied in a timely and reasonable manner. May assist installation team/manager in taking inventory of stock per order according to customer/client. Requisitions merchandise from warehouse or purchases directly via furniture purchasing manager. Other duties as assigned.

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QUALIFICATIONS

Associate degree (A.A.) or equivalent from two-year College in design or related field; or one to two years related experience and/or training; or equivalent of education and experience

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**Please submit salary requirements with resume**

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Hummel’s Office Equipment Company, Inc., is an AA/EOE

Account Executive (Outside Sales) – Albany & Surrounding Areas

DEPARTMENT

Commercial Sales

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HOURS

8:00 a.m. to 5:00 p.m. (M-F with 1 hour lunch)

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SUPERVISOR

Ray Seefeld, Vice President of Albany Market

 

DESCRIPTION

The primary function of an Account Executive is to continually meet with new prospects in an attempt to convert the prospect from their current vendor to a Hummel’s buying customer. This position will require minimum sales growth be met on a quarterly basis. Sells products to business and industrial establishments and customer’s place of business or residence by performing the following duties.

 

Prospects each week and maintains a growing customer base. Compiles a list of prospective customers for use as sales leads, based on information from Hummel’s customer list, newspapers, business directories and other sources.

 

Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers by phone. Maintains a valid driver’s licenses and carries necessary insurance on own vehicle. Displays or demonstrates product, using samples or catalog, and emphasizes salable features. Quotes prices credit terms and prepares and develops sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company’s in- stock items as well as knowing delivery schedules and prepares reports of business transactions and keeps expense accounts, etc.

 

Must be fluent with Microsoft Applications and have great communication skills

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**Please submit salary requirements with resume**

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Hummel’s Office Equipment Company, Inc., is an AA/EOE

Inside Sales Representative (Albany)

DEPARTMENT

Commercial Sales

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HOURS

8:00 a.m. to 5:00 p.m. (M-F with 1 hour lunch)

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SUPERVISOR

Ray Seefeld, Vice President of Albany Market

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DESCRIPTION

Solicits orders for products or services over the telephone.  Calls prospective customer to explain types of services and/or products offered. Quotes prices and tries to persuade customer to buy. Develops lists of prospects from zero account list provided. Introduces potential customer to our on-line ordering system and demonstrates how systems works.  Quotes prices and tries to persuade customer to buy, performs routine filing, clerical, typing and other related functions, etc. 

 

Computer (MS Excel, Outlook). Excellent interpersonal communication skills to deal with various personalities over the phone.  Ability to work independently and be well organized.  Ability to be persuasive and deal with rejection.  Attendance of sales meetings as well as outside business related events such as Business after Hours (BAH).

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QUALIFICATIONS

Associates Degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. 

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**Please submit salary requirements with resume**

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Hummel’s Office Equipment Company, Inc., is an AA/EOE

Account Executive (Outside Sales) – Syracuse & Surrounding Areas

DEPARTMENT

Commercial Sales

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REPORTS TO

CEO

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HOURS

Monday – Friday 7am to 6pm (the time it takes to achieve your goals – if goals are not met additional hours will be required).

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DESCRIPTION

The primary function of an Account Executive is to continually meet with new prospects in an attempt to convert the prospect from their current vendor to a Hummel’s buying customer. This position will require minimum sales growth be met on a quarterly basis. Sells products to business and industrial establishment’s and customer’s place of business or residence by performing the following duties.

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Prospects each week and maintains a growing customer base. Compiles a list of prospective customers for use as sales leads, based on information from Hummel’s customer list, newspapers, business directories and other sources.

 

Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers by phone. Maintains a valid drivers licenses and carries necessary insurance on own vehicle. Displays or demonstrates product, using samples or catalog, and emphasizes salable features. Quotes prices credit terms and prepares and develops sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company’s in- stock items as well as knowing delivery schedules and prepares reports of business transactions and keeps expense accounts, etc.

 

Must be fluent with Microsoft Applications and have great communication skills.

Hummel's Office Equipment Company, Inc., is an AA/EOE

Install/Delivery Team Laborer

DEPARTMENT

Furniture Warehouse

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HOURS

Monday – Friday 7:30am to 4:30pm (may require some overtime & overnights)

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SUPERVISOR

Furniture Warehouse Manager

 

DESCRIPTION

Responsible for installing & loading/unloading furniture in or out of truck/van, Consults with warehouse, other furniture installer, or customer on furniture to be moved; May collect payment for COD order, etc.; assists other departments as needed. May require overnight stays for projects / installations.

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QUALIFICATIONS

Must be able to deal well with the public, as this is a very customer oriented position. Must be able to take direction and complete tasks.

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One-year certificate from college or technical school; or three to six months related job experience and/or training; or equivalent combination of education and experience.

 

Knowledge of panel systems is a plus. Ability to work with tools and read and interpret documents such as plans, safety rules, operating and maintenance instructions, and procedure manuals. Must be able to lift and or move up to 50 lbs and occasionally lift and or move more than 100 lbs.

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**Please submit salary requirements with resume**
Hummel's Office Equipment Company, Inc., is an AA/EOE

Sales Manager

DEPARTMENT

Commercial Sales, Central New York & Surrounding Areas

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HOURS

Monday – Friday 8am – 5pm w/ 1 hour lunch. [With expectations of being available 7am to 6pm (the time it takes to achieve your goals – if goals are not met additional hours will be required)].

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SUPERVISOR

CEO

 

DESCRIPTION

Oversee sales activities within the Central New York & Surrounding territory and manage sales representatives. Oversee and lead the activities of sales department by performing the following duties.

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Provides leadership to the Sales Representatives. Motivates and encourages Sales Representatives to ensure sales are met. Works with Hummel’s management to improve sales process and build team atmosphere. Hires and trains sales representatives in assigned territories and manages staff. Prepares sales budget; monitors and approves expenses.

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Compiles lists of prospective customers for use as sales leads based on information from Hummel’s customer list, newspapers, business directories, and other resources. Travels throughout assigned territory(ies) to call on regular and prospective customers to solicit others or talks with customers by phone and email. Maintains a valid driver’s licenses and carriers necessary insurance on own vehicle.

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Displays or demonstrates product using samples or catalogs and emphasizes salable features. Estimates date of delivery to customer based on knowledge of company’s in stock items as well as knowing delivery schedules.

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Prepares reports of business transactions and keeps expense accounts. Oversees the Sales Representatives’ schedules and territories. Conducts performance evaluation that are timely and constructive. Handles discipline and assists HR with termination of employees as needed and in accordance with company policy.

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Quotes process and credit terms and prepares and develops sales contracts for orders obtained. Identifies and analyses customer preferences to properly direct sales efforts. Consults with potential and existing customers to understand their needs; identifies and suggests products or services that will meet those needs. Helps resolve customer complaints, and other issues that mays interfere with efficient sales operations.

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Monitors existing accounts and regularly communicates with primary contact and Sales Representatives for the account. Works to establish new accounts in the stated territory. Works toward increasing sales growth in territories at an established rate determined by CEO.

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Assists with the coordination of sales efforts for other territories and sales representatives. Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets. May act as company representative at trade shows / meetings.

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Cannot do job if under influence of alcohol or drugs. Adheres to the Personal Appearance & Grooming Policy.

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Must be fluent with Microsoft Applications and have great communication skills.

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Other duties as assigned.

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QUALIFICATIONS

Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

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**Please submit salary requirements with resume**
Hummel's Office Equipment Company, Inc., is an AA/EOE

Account Executive (Outside Sales) – Utica & Surrounding Areas

DEPARTMENT

Commercial Sales

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HOURS

7am to 6pm (the time it takes to achieve your goals – if goals are not met additional hours will be required).

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SUPERVISOR

CEO

 

DESCRIPTION

The primary function of an Account Executive is to continually meet with new prospects in an attempt to convert the prospect from their current vendor to a Hummel’s buying customer. This position will require minimum sales growth be met on a quarterly basis. Sells products to business and industrial establishment’s and customer’s place of business or residence by performing the following duties.

 

Prospects each week and maintains a growing customer base. Compiles a list of prospective customers for use as sales leads, based on information from Hummel’s customer list, newspapers, business directories and other sources.

 

Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers by phone. Maintains a valid driver’s licenses and carrier’s necessary insurance on own vehicle. Displays or demonstrates product, using samples or catalog, and emphasizes salable features. Quotes prices credit terms and prepares and develops sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company’s in- stock items as well as knowing delivery schedules and prepares reports of business transactions and keeps expense accounts, etc.

 

Must be fluent with Microsoft Applications and have great communication skills.

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**Please submit salary requirements with resume**

 

Hummel’s Office Equipment Company, Inc., is an AA/EOE

Inside Sales Representative (Mohawk)

DEPARTMENT

Commercial Sales

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HOURS

8:00 a.m. to 5:00 p.m. (M-F with 1 hour lunch)

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SUPERVISOR

CEO

 

DESCRIPTION

Solicits orders for products or services over the telephone. Calls prospective customer to explain types of services and/or products offered. Quotes prices and tries to persuade customer to buy. Develops lists of prospects from zero account list provided. Introduces potential customer to our on-line ordering system and demonstrates how systems works. Quotes prices and tries to persuade customer to buy, performs routine filing, clerical, typing and other related functions, etc. Computer (MS Excel, Outlook). Excellent interpersonal communication skills to deal with various personalities over the phone. Ability to work independently and be well organized. Ability to be persuasive and deal with rejection. Attendance of sales meetings as well as outside business related events such as Business after Hours (BAH).

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QUALIFICATIONS

Associates Degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

​

**Please submit salary requirements with resume**

 

Hummel’s Office Equipment Company, Inc., is an AA/EOE